Faisal Iqbal leads the innovation practice for Amazon Web Services (AWS) in the Middle East & Africa region for the World-Wide Public Sector organization. He has led transformations across Tier 1 Enterprises for over 15 years, and has built transformation strategies and roadmaps across multiple industries. He has been based in the Middle East for the last 10 years.
Faisals focus on transformation programs started in thearea of helping organizations undergo Service Management transformations by leveraging the ITIL framework, and enabling IT organizations to become world class service providers for their customers.
He then leveraged his transformation expertise to help multiple enterprises build and execute their digital
transformation strategies, with a particular focus on ensuring a people and culture focused transformation journey.
Most recently Faisal has focused on helping organizations drive their digital transformation vision leveraging innovation as a capability. Faisal is the custodian of Amazons innovation mechanisms at AWS in the region.
He works with the executive leadership teams of AWS’s most strategic customers and partners to help them learn and adopt Amazons innovation culture into their organizations.
He also coaches them to leverage AWS’s innovation mechanisms to solve their most pressing business challenges or opportunities.